FAQs

Concepts in Fitness Equipment FAQs

After more than 30 years in the home fitness equipment industry, we’ve learned a thing or two! We are more than happy to share our knowledge and insight with our customers as they’re shopping for exercise equipment that suits their needs.
 
If you’re in the market for new equipment for your home gym or you’re outfitting a commercial fitness facility, you may have questions as you’re navigating the shopping and purchasing process. Here, we answer some of the most common questions we receive from customers. 
 

Sure! We highly recommend stopping into one of our showrooms, conveniently located in Albany NY and Saratoga NY, to check out any fitness equipment you might be interested in. We understand that these machines are a significant investment and that seeing them/trying them out in person can be super helpful! Our friendly staff can also assist you in finding what suits you best based on your workout goals, budget, and space constraints. 

Despite being a local retailer, we are proud to offer competitive pricing on all of our exercise equipment. We offer discounts and promotions regularly on everything from free weights to exercise bikes, treadmills, and ellipticals. You get the best of both worlds – you can shop local AND save on top quality equipment – when you shop at Concepts in Fitness.

Yes! Our team offers affordable exercise equipment moving services for in-home equipment moves and local gym relocations. We can even help you prep your gym equipment for a long-distance move. You can learn more about our fitness equipment moving services here.

Yes, our team offers delivery services as well as assembly services for a reasonable fee. We aim to make the process of purchasing fitness equipment easy and hassle-free for our customers! Our experienced technicians would be happy to unpack your machine and get it set up and situated properly and safely for you.

Fitness equipment is a significant investment. You want to be sure you’re purchasing from a reputable source! Our vast  experience, our wide selection of equipment, and the fact that we’re locally owned and operated set us apart from many of our competitors. You can learn more about why we’re a popular fitness equipment retailer, especially in the Capital Region of Upstate NY, here.

Yes! We can assist you with finding the ideal equipment that suits you based on your fitness goals, and we also offer home visits to help lay out room designs for full fitness rooms and home gyms. 

The short answer to this question is ‘sometimes.’ Whether or not we purchase used equipment depends on the time of the year and what type of equipment you’re selling. We do buy certain used fitness equipment so if you’re looking to sell, feel free to check in with us. 

No. At this time, we do not offer consignment services for fitness equipment.

We have a dedicated service department here at Concept in Fitness that handles all service and repair calls. Nothing is outsourced! We stand by the equipment we sell 100%, and would be happy to service or repair your fitness equipment for you. Our certified techs service all brands of fitness equipment. We also offer routine preventative maintenance and tune ups for those interested. You can learn more about the maintenance and repair services we offer here.

Yes! Concepts in Fitness is a locally owned and operated business based in Upstate NY, with showrooms located in both Albany and Saratoga Springs. When you buy from us, you’re supporting the local economy as well as our dream of bringing top-notch fitness equipment and customer service to our neighbors locally and beyond! 

Absolutely! While we are a local business rooted in NY’s Greater Capital District, our service area stretches across multiple states including New York, Vermont and Massachusetts. We can deliver gym machines and provide service and maintenance services to a wide range of customers throughout the Northeast. 

Don’t see your question answered here? Get in touch with us today and we’d be happy to answer it for you! You can contact us online, or give us a call at one of our showrooms in Albany (518-452-2727) or Saratoga (518-587-7072).